Refund Policy

Our Refund Policy

At Plugin Marketplace, we want you to be completely satisfied with your plugin purchases. This refund policy outlines the conditions under which refunds are processed for our digital products.

Due to the digital nature of our products, we have specific refund guidelines that balance customer satisfaction with the protection of our intellectual property.

7-Day Money Back Guarantee

We offer a 7-day money-back guarantee on all plugin purchases. If you're not satisfied with your purchase within 7 days, you may request a full refund.

To be eligible for a refund, you must meet one of the following conditions:

• Technical issues cannot be resolved by our support team
• The plugin is incompatible with your system specifications
• License key has not been used/activated

Non-Refundable Items

The following items are non-refundable:

• License upgrades and additional slot purchases (non-refundable even if key hasn't been used)
• Sub-license slot purchases (non-refundable even if slots haven't been used)
• Custom development services
• Purchases older than 7 days

How to Request a Refund